PDA

View Full Version : Cingular to be RE-rebranded AT&T


Atomic Mongoose
11-21-2005, 09:47 AM
Cingular will be sold under name of AT&T
By Leslie Cauley, USA TODAY

NEW YORK — SBC (SBC), which closed its merger with AT&T on Friday, plans to sell Cingular Wireless under the fabled AT&T name, Ed Whitacre, the chairman and CEO of the combined company, has confirmed to USA TODAY.

SBC will sell Cingular Wireless under AT&T.

Cingular, the USA's No. 1 wireless company, is 60% owned by the new AT&T; BellSouth controls 40%.

SBC recently said it would adopt AT&T's name, putting to rest questions about what would happen to the famous name. But speculation had also swirled about what would happen to the Cingular brand name once the AT&T deal closed.

In an interview with USA TODAY on Friday, Whitacre left no doubt about his plans. Asked if the company planned to drop the Cingular name in favor of the AT&T brand, Whitacre said, "Yes, we do."

Whitacre said AT&T might still use the Cingular name in some markets. But the overall plan, he said, is to use the AT&T name to market all the company's products — local, long-distance, wireless, data and video.

He conceded that the move could strain AT&T's relationship with BellSouth. The two carriers have worked to promote Cingular as a national brand. But for now at least, BellSouth isn't resisting.

BellSouth spokesman Jeff Battcher says anything that boosts Cingular's revenue is good for BellSouth. "This is not an issue," he said Sunday.

Whitacre also sees a silver lining, of sorts, for BellSouth. If the switch to the AT&T name helps attract customers to the wireless company, he noted, both carriers will benefit.

The Cingular decision is the first of what will likely be a string of strategic changes for the new AT&T. As a regional carrier, SBC focused mostly on its 13-state footprint. Now that it's tethered to AT&T, it has a global reach.

For SBC, getting to the finish line was a major achievement. The merger was announced Jan. 31. Since then, SBC and AT&T have worked to earn the blessing of state and federal regulators.

Regulators in California — the last state — approved the AT&T-SBC merger Friday, allowing the deal to close. SBC, as expected, promptly adopted the AT&T name.

AT&T's logo has been rejiggered to give it a 3-D effect. The actual name will look different, too. Instead of using capital letters, AT&T's name in marketing materials will be spelled with lower-case letters: at&t. The corporate name — AT&T Inc. — will retain the capital letters.

The overhaul is aimed at freshening up the brand, Whitacre says. He says the pint-sized letters, reminiscent of alphabet soup, were a tough sell internally.

"We agonized over the letters," says Whitacre, who made the final call on the name and the logo.

He says marketing people finally convinced him that the new look was more evocative of the Internet generation: "They tell me it's more trendy and modern."

One thing that won't change is AT&T's long-standing trading symbol: "T." The merged company will start trading on the New York Stock Exchange under that symbol on Dec. 1.
USAToday Article (http://www.usatoday.com/tech/news/techpolicy/business/2005-11-20-cingular-att_x.htm)

The New at&t Website (http://www.sbc.com/gen/landing-pages?pid=7394)

*sigh* This is going to be REAL fun for my coworkers and I to deal with. As if explaining to senior citizens the concept of migration from AT&T Wireless to Cingular wasn't hard enough...

My company is having an identity crisis.

StoneGold
11-21-2005, 09:48 AM
Didn't the opposite of this just happen? Didn't they just spend millions explaining how AT&T was now Cingular? Which to be honest, I always found stupid. It seemed like Arbys buying out McDonalds and forcing McDonalds to change all their names to Arbys.

Corsair
11-21-2005, 09:52 AM
"So, does this mean I have to get a new phone? The one I have says cingular on it..."

Atomic Mongoose
11-21-2005, 09:52 AM
Didn't the opposite of this just happen? Didn't they just spend millions explaining how AT&T was now Cingular? Which to be honest, I always found stupid. It seemed like Arbys buying out McDonalds and forcing McDonalds to change all their names to Arbys.

Bingo!!! And THIS is all happening barely 1 YEAR after Cingular's acquisition of AT&T Wireless! Many former AT&T Wireless stores just finished investing their time and resources ($$$) in order to "morph" into a Cingular store! Now, they all have to spend millions more to make-over their stores BACK to AT&T Wireless - *ahem*, I mean at&t as it is now called. Because lowercase letters and short names are trendy and come across as "sexy" to the internet generation.

StoneGold
11-21-2005, 09:59 AM
I mean at&t as it is now called. Because lowercase letters and short names are trendy and come across as "sexy" to the internet generation.
Shouldn't that be aT&T then? It's first letter lowercase, then uppercase that's sexy.


And man, Cingular marketing sucks!

Atomic Mongoose
11-21-2005, 10:05 AM
LOL Cingular's marketing department does suck.

The thing that baffles me is that the main reason for the name change back to at&t is because of "brand recognition". What the hell??? The demographic that recognizes at&t the most would be the Baby Boomers... and even their perception of the brand name has been tainted over recent years.

Cingular is younger-feeling and appeals more to the younger generations (ie: the ones who aren't scared shitless of *dun dun dun* TECHNOLOGY, and who will actually spend assloads of money on their product).

I can't even begin to tell you how many times I've almost pulled my hair out while trying to explain to someone over the age of 40 "Your AT&T Wireless account was acquired by Cingular, along with the entire company, so now we need to update it and migrate you". It's like trying to explain astrophysics to Jessica Simpson. This AT&T Wireless > Cingular > at&t scenerio should make things REAL interesting.

StoneGold
11-21-2005, 10:06 AM
AOL Time Warner all over again.

Typo Lad
11-21-2005, 10:09 AM
It may have to do with the fact that the Cingular name has gotten a massivly bad rep, at least here in the NY/NJ/CT area. In fact, their service has been so bad that the BBB has taken them off the list of trusted companies.

PatrickG
11-21-2005, 10:09 AM
Shouldn't that be aT&T then? It's first letter lowercase, then uppercase that's sexy.


And man, Cingular marketing sucks!

They could become T&A*t

Atomic Mongoose
11-21-2005, 10:19 AM
It may have to do with the fact that the Cingular name has gotten a massivly bad rep, at least here in the NY/NJ/CT area. In fact, their service has been so bad that the BBB has taken them off the list of trusted companies.

I agree, we don't have the best rep in that area. Verizon is our biggest competition at this point, and this name change back to at&t could also have something to do with the fact that Verizon is coming very close to surpassing Cingular as #1 in the US. Seems like every company in the wireless industry is merging right now - with Sprint's recent acquisition of Nextel, and the rumors of a merger between T-Mobile and Vodaphone (a huge European provider).

Typo Lad
11-21-2005, 10:32 AM
I agree, we don't have the best rep in that area.

Yeah. No offence meant to you, but after six months on Cingular, I was out of there like a bat out of heck. Thank goodness I'd jsut bought SIMs and wasn't under "new phone" contract and could do that. I'm on T-Mobile now, and the same phones are getting better service in the same areas, plus I can call Customer Support 24 hours a day, get faster data speeds, and more minutes for less money.

Verizon is our biggest competition at this point, and this name change back to at&t could also have something to do with the fact that Verizon is coming very close to surpassing Cingular as #1 in the US.

I find Verizon's phone offerings to be slim though. At least they'll have the Treo 700w - that makes them tempting. And they have better coverage in my area.

Seems like every company in the wireless industry is merging right now - with Sprint's recent acquisition of Nextel, and the rumors of a merger between T-Mobile and Vodaphone (a huge European provider).

I'm trying to decide if it's a good thing or a bad thing.

Jeff Brady
11-21-2005, 10:36 AM
What's the bad rep? I've been on Cingular and haven't had any problems, nor heard of any.

StoneGold
11-21-2005, 10:38 AM
What's the bad rep? I've been on Cingular and haven't had any problems, nor heard of any.
Dead signal areas. My friend in New York is on Cingular, half the time I can't reach him by cell.

Typo Lad
11-21-2005, 10:45 AM
What's the bad rep? I've been on Cingular and haven't had any problems, nor heard of any.

Dead areas, echos with calls, rude CS reps... lots of stuff.

Mike Smith
11-21-2005, 10:48 AM
Cingular has been as good as gold where I am from and in other places too. My only concern now is do I have to buy a new phone that doesn't look dated, as I was just talked into upgrading?

Atomic Mongoose
11-21-2005, 11:14 AM
Cingular has been as good as gold where I am from and in other places too. My only concern now is do I have to buy a new phone that doesn't look dated, as I was just talked into upgrading?

Chances are, the sales reps will do everything possible to get you to upgrade to a new at&t-branded phone (we're on commission, afterall) - BUT, this name change is basically only cosmetic in nature. Cingular's service will not be replaced by new at&t networks, etc. (as was the case with the original Cingular/AT&T Wireless merger). This time, Cingular's service will just be sold as at&t. But like I said, yeah, they will probably try to get you to buy a new phone - but it probably won't be necessary.

Atomic Mongoose
11-21-2005, 05:06 PM
http://www.sbc.com/Common/files/sig/att_horiz_color_sml.jpg

I do kinda like the new logo, though. :)

Ronald Bryan
11-21-2005, 07:58 PM
Cingular has been weird. I use it perfect here, and all the way to San Diego and back. Yet, there seem to be areas they just don't care about.

I do like the name is better than going to at&t. But I remember when I first got my phone through them. I mean, through Bellsouth.

MKTerra
11-21-2005, 08:07 PM
http://www.sbc.com/Common/files/sig/att_horiz_color_sml.jpg

I do kinda like the new logo, though. :)Hmm, not bad...

Paul McEnery
11-22-2005, 08:31 AM
Perhaps they could just change the name to tat.

Davideaux
11-22-2005, 08:36 AM
I had AT&T before the merge. Once it became part of Cingular, I noticed a huge drop in quality. I spent more time on roam. The reception was poor and the customer service got worse. I dropped Cingular without hesitation once I moved because I spent too much time roaming. I hated Cingular so much that I'd tell anyone who asked not to go with them.

Night
11-22-2005, 11:13 AM
USAToday Article (http://www.usatoday.com/tech/news/techpolicy/business/2005-11-20-cingular-att_x.htm)

The New at&t Website (http://www.sbc.com/gen/landing-pages?pid=7394)

*sigh* This is going to be REAL fun for my coworkers and I to deal with. As if explaining to senior citizens the concept of migration from AT&T Wireless to Cingular wasn't hard enough...

My company is having an identity crisis.The harder thing will be integrating the new "nationwide telegraph" feature into the whole network just to compete with nextel's nationwide walkie-talkie. :P

Atomic Mongoose
11-23-2005, 10:30 PM
The harder thing will be integrating the new "nationwide telegraph" feature into the whole network just to compete with nextel's nationwide walkie-talkie. :P

I agree, we just launched Push-To-Talk (Cingular's answer to Nextel's walkie-talkie function) in our market area. It's been pretty popular so far, but it's biggest limitation is that the service requires a brand new model P-T-T-ready phone... and the only one we offer right now is a Samsung. Samsung is not the most popular brand, at least with my coworkers. They seem to be generally regarded as pieces of crap.

I'm not sure how long it will be until P-T-T is offered nationwide.