A little tech help, if you please...

[DonC]

I swear my friend is trying to destroy her computer. First she downloaded Microsoft's Support Pack 2 and it fouled things up and now she's at it again.

Here's how she describes her current problem: Whenever I turn on my monitor, the screen just stays blank, and the green light blinks, but doesn't stay on. I checked to make sure that everything is connected properly, and one of my suitemate's friends check the RAM chip thing, and that wasn't the problem.


I sincerely doubt this is enough information for someone to figure out what's wrong with her computer, but if anyone here has any pointers, they'd be appreciated.

And if you could tell me what the hell a "RAM chip thing" is, that'd rock, too.

[west3man]

If your friend's not that computer-savvy, have someone double-check those connections... someone who knows what s/he's looking at.

Also, go to device manager and check out what it says about that video card. If both of those are cool, if it's possible, at all, hook up that monitor to another computer or another monitor to that computer.

Identify the problem, then act.

Good luck.

[SOGG]

I swear my friend is trying to destroy her computer. First she downloaded Microsoft's Support Pack 2 and it fouled things up and now she's at it again.

Here's how she describes her current problem: Whenever I turn on my monitor, the screen just stays blank, and the green light blinks, but doesn't stay on. I checked to make sure that everything is connected properly, and one of my suitemate's friends check the RAM chip thing, and that wasn't the problem.


I sincerely doubt this is enough information for someone to figure out what's wrong with her computer, but if anyone here has any pointers, they'd be appreciated.

And if you could tell me what the hell a "RAM chip thing" is, that'd rock, too.

This symptom usually means that while the monitor 'wakes up' from the CPU power on, the signal isn't sustained. I.E. it doesn't even get to the computer's self-test.

The 'RAM chip thing' is your computer's memory. If these have problems, then the thing won't start up.

Do we know for sure that they're good? I mean, did you try them on another pc?

[SUPERECWFAN1]

Least your friend is smart enough to ask for help. My buddy works for his dad at his Computer Shop so ya kinda figure...both know what thier doing. The boy has pretty much grew up by working them for his dad and he told me the funniest damn story I can remember.


" You won't believe this , Richard. Ya know me and my dad have worked on pretty much every Computer known to man , right. Well this guy calls and he asks for my dad. I tell him he's out on a call at the moment and to bring his machine in. "


" The guy asks if my dad will fix the problem and I tell him , no but I will. I'm pretty sure I can handle whatever is wrong with it. If not I'll turn it off and wait on my dad."


I asked if he brought it in. He shook his head...NO.


" Thats ok and all but I'll just wait on your dad. Thanks..."


That would have been fine. But instead of waiting or bringing it in Mark ( thats his name) tells me the guy walks in all in 2 days later as him and his dad sit there.


" Look I tried fixing it all. But I may have screwed up."


The guy deleted all his programs. Yep...he sent everything to the Recycle Bin as Mark had to end up fixing it anyway as his dad watched. The guy was pretty much a moron because now he had that and somethin else that took extra time to fix and what they charged him for.